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Shipping and returns
Last updated 1 November 2026
Delivery
Orders ship Tuesday to Friday from Lisbon. Delivery within Europe takes two to four working days and is free on orders over €120. Below that, a flat €8.
International
We ship to the UK, Switzerland, Norway and the United States. Duties and taxes are calculated at checkout so nothing is due on arrival.
Returns
Unlit candles in their original packaging can be returned within thirty days. Start a return by writing to hello@ardeur.studio with your order number.
Damaged in transit
Glass sometimes loses the fight. Send us a photo within seven days and we will send a replacement at no cost.