Help

Questions, answered.

Still unsure? Write to hello@ardeur.studio and we reply within a working day.

Candles

Candles

How long does a candle burn?

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Why two wicks?

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What is the wax made of?

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Orders and delivery

Orders and delivery

How quickly do you deliver?

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Do you ship outside Europe?

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Can I send a candle as a gift?

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Refills and returns

Refills and returns

How do refills work?

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Can I return a candle?

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My candle arrived damaged.

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Poured slowly, so it burns slowly.

Letters from the pouring room, twice a month.

Atelier

Lisbon

Rua das Flores 41

Open

Tue to Sat, 11 to 7

ARDEUR

© 2026 ARDEUR

Poured in Lisbon

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